MADRIX Forum • showvision pulse 100 - madrix start - HELP PLEASEEEEEEEE
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showvision pulse 100 - madrix start - HELP PLEASEEEEEEEE

Posted: Mon May 16, 2011 3:14 pm
by navmann
Hi All,

I recently purchased a showvision pulse 100 curtain with madrix start. I have configured the T9 and madrix software according to manual but when I RUN madrix i cano only can see and control half of the curtain. The other half is lit but no movement. I have shows FRI, SAT and SUN and would like for somone to help me out. Any help will be much appreciated.

Thanks

Nav

Re: showvision pulse 100 - madrix start - HELP PLEASEEEEEEEE

Posted: Tue May 17, 2011 4:43 pm
by Fritzsche
Please see the e-mails.

Re: showvision pulse 100 - madrix start - HELP PLEASEEEEEEEE

Posted: Wed May 18, 2011 1:39 pm
by navmann
Hi all,

Firstly id like to thank Martin Dannenberg for all his time/efforts in trying to resolve this issue. The issue in the end was with the cloth configuration itself which is sent fromt the LEDT9 Software.

I contacted the supplier of the cloth (sound light ltd) and they were EXTREMELY HELPFUL and promptly arranged a meeting to look into the issues. They found it was a cloth setting issue and resolved the issue swiftly. Id like to thank Dean and Gareth for all there help and support.

I really must stress that the level of support i received from sound light ltd and MADRIX has been 10/10 - all companys should be like this!

Well done Madrix and sound light ltd....look farward to using this curtain this weekend...Madrix 2.12 looks great!