MADRIX Forum • Madrix Crash
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Madrix Crash

Posted: Sat Oct 19, 2024 6:16 pm
by Nicolas delight
Hello,

I work with timelines in Madrix, and after a hour or so of working Madrix crash when I try to manipulate segments with my mouse in the timeline like changing the fade in/out.
It freezes and Madrix close.

Is there a way to get a log file of the crash ?

Thanks.

Re: Madrix Crash

Posted: Tue Oct 22, 2024 1:48 pm
by Schulze
Hello Nicolas delight,

Please send us your setup and a logfile to info[at]madrix[dot]com.

To save the logfile please start MADRIX and select "Tools" > "Logfile...", click the button "Save And Log..." and enter a name for the logfile. Once a crash happens, please send us the file.

I'm sorry for the inconvenience!