Search found 657 matches

by Fritzsche
Tue May 29, 2018 7:53 am
Forum: Bug Reports
Topic: SCE Video - No loop / Ping pong
Replies: 9
Views: 82808

Re: SCE Video - No loop / Ping pong

Hi qniens,

If you changed the decoder to 'Direct Show', the error could mean that the correct video codec is not yet installed on your system. Could you please install a video codec pack and try again?

Learn more here:
http://help.madrix.com/m5/html/madrix/h ... video.html

Thank you.
by Fritzsche
Tue May 29, 2018 7:50 am
Forum: Experiences And 'How To' - Questions
Topic: Hue Bridge - 0 Lights Connected
Replies: 3
Views: 42268

Re: Hue Bridge - 0 Lights Connected

Thank you for sending the logfile!
We have received it.

We'll continue to troubleshoot and communicate over e-mail.
Thank you very much.
by Fritzsche
Fri May 25, 2018 12:14 pm
Forum: Experiences And 'How To' - Questions
Topic: Effects MIDI Control
Replies: 1
Views: 30671

Re: Effects MIDI Control

Hi!

I am sorry, but this is not possible.
There are simply too many different effect parameters.

Thank you.
by Fritzsche
Tue May 15, 2018 10:35 am
Forum: Questions, Bug Reports, And Feature Requests
Topic: Controlling alternate DMX fixtures
Replies: 1
Views: 35881

Re: Controlling alternate DMX fixtures

Hi Lorin, I am sorry, but it does not make much sense to control this with the MADRIX Software. The fixture simply does not allow full control of single color channels, i.e. pixel mapping. If you have only one unit, you could use the DMX Fader Tool (menu 'Tools'), since it allows control of up to 12...
by Fritzsche
Tue May 15, 2018 10:27 am
Forum: Experiences And 'How To' - Questions
Topic: MADRIX 5 to artnet
Replies: 3
Views: 44779

Re: MADRIX 5 to artnet

Hi bew! Thank you for your post. There are many differences between MADRIX 3 and MADRIX 5, also regarding Art-Net as well as the demo mode. Artnet Remote is no longer automatically added in MADRIX 5 (it was always only used for input and you can add manual input devices or input devices are found au...
by Fritzsche
Tue May 15, 2018 10:14 am
Forum: Experiences And 'How To' - Questions
Topic: Madrix on MACPRO running windows
Replies: 4
Views: 52015

Re: Madrix on MACPRO running windows

Hi there! Do you have any specific reasons that speak for the Mac Pro? I personally would not recommend the purchase, since it is basically a technically outdated machine, even if you buy new. The internals have simply not been updated by Apple in the recent years. A custom-built Windows machine wil...
by Fritzsche
Tue May 15, 2018 10:09 am
Forum: Wishes And Feature Requests
Topic: Big Xs on previews when key not present
Replies: 6
Views: 67493

Re: Big Xs on previews when key not present

Hi Irwin,

We'll let the team know your feedback.
Thank you very much!
by Fritzsche
Tue May 15, 2018 9:57 am
Forum: Bug Reports
Topic: Madrix 3.6h will not start
Replies: 1
Views: 35220

Re: Madrix 3.6h will not start

Hi,

I am very sorry to hear about that.
Could you please contact us at info[at]madrix.com?

Please check if MADRIX created a Logfile (*.txt text file) in the following directory on the hard drive:
c:\Users\USERNAME\Documents\MADRIX3\logs\
Please send the file(s) if available.

Thank you!
by Fritzsche
Mon Apr 30, 2018 9:05 am
Forum: Experiences And 'How To' - Questions
Topic: Madrix UI Freeze
Replies: 1
Views: 30327

Re: Madrix UI Freeze

Hi! Thank you for your request. For a detailed analysis, could you please send us the MADRIX Setup file as well as the Logfile? For the Setup file: In MADRIX, go to 'File > Save Setup As…' and enter a name. For the Logfile, go to 'Tools > Logfile… > Save As...' and enter a name for the Logfile. Plea...
by Fritzsche
Mon Apr 30, 2018 8:06 am
Forum: Experiences And 'How To' - Questions
Topic: Audio output trick?
Replies: 3
Views: 46110

Re: Audio output trick?

Hi Landerer, That won't be possible. The Cue List references the Storage Places where the effects are stored. SCE Video is such an effect and stored in such a Storage Place. You can either operate and select Storage Places live or you can let the Cue List do that for you automatically. Both is not p...