Timer Issue

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elo
Posts: 3
Joined: Wed Aug 21, 2019 4:20 pm

Timer Issue

Post by elo »

Hello, I have a few Aura’s installed on different projects.
I have one Aura that is using the Timer to schedule functions.
I did watch the Madrix You Tube tutorials on the Aura.
I have all the settings for location and time set and is verified by the calculated sunrise/sunset indicated in the Aura as well as the coordinates show correctly in Google Maps.
I have 2 timers active, one for Stop at sunrise and play Cue 4 at sunset. The time comes and goes and the scheduled functions never happens. I even tried the event start time to a specific time. Still no result. The log files do not indicate the functions occurred as well.

Additionally I am accessing the Aura remotely over the internet as, it is installed in another state. Occasionally the Aura needs to be powered cycled to reset the connection to the Aura.

Any advise?

Thank you,
Eric
Schulze
Support
Support
Posts: 304
Joined: Fri Mar 22, 2019 4:21 pm
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Re: Timer Issue

Post by Schulze »

Hi elo,

Welcome to the MADRIX Forum!

To further analyze the issue, please send us a screenshot of the MADRIX AURA 'Information' website via e-mail to info[at]madrix[dot]com.

Thanks in advance!
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