A very strange bug happen when I start new show in Madrix 5

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Antiquim
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Joined: Mon Jan 08, 2024 7:59 am
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A very strange bug happen when I start new show in Madrix 5

Post by Antiquim »

Hi,
I want to share a very strange bug happen when I start new show in Madrix 5 :
- If I start Madrix 5's new show with the integrate GPU (Intel HD 4600) everything is ok.
- If I start Madrix 5's new show with the dedicated GPU (Nvidia GTX 850m), I don't pass the loading Panel and I havn't the 3D animation on it.
- If I Start an Madrix 5 existing show, everything is ok to but I notice there is no animation 3D on the loading panel but only an static picture.
I've the feeling that the problem is caused by the loading panel with 3D animation.
All my drivers are with the last update and I have windows 10 64 bits 1803 working on my computer.
Thank you with advance for your informations and answers on this bug,
Best regard!
Hercules
Guertler
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Posts: 880
Joined: Tue Feb 04, 2014 10:47 am

Re: A very strange bug happen when I start new show in Madrix 5

Post by Guertler »

Hello Antiquim,
Welcome to the MADRIX forum.

To analyze the issue more in deep can you please send us one of your existing MADRIX setups and a logfile of the used PC via e-mail to info[at]madrix[dot]com.

To save a logfile please navigate in MADRIX to "Tools > Logfile", click the button "Save As..." and enter a name for the Logfile.

To save the Setup go to "File > Save Setup as..." and enter a name.

Thank you.
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