Madrix Performance Issues

[Carl250]

We are having numerous Madrix performance issues. Here are the system specifications for reference:


Windows 7 PC w/ Intel i7 - 4770K 3.5GHz CPU
16GB RAM
Intel GeForce GTX 960

330 - Color Kinetics iColor MX Accent Powercore (13,200 pixels)

System is 2D and laid out in a matrix 55x880x1

We are sending KiNet directly to the Color Kinetics.

Here are the symptoms:
[*]Some cues max out the CPU as soon as they are selected from the storage.
[*]Madrix "looses" devices from time to dime during operation. The only resolution we've found is to redo device detection which will be unacceptable come showtime.
[*]Occasionally fixture will just snap to all white for a brief moment at random.
[*]Randomly cues will become "jerky" even if the cue isn't maxing out the CPU cycles

I spoke with Christian yesterday and we made some tweaks but we are still experiencing all the problems above. We have tried this on three different machines the issues are the same on all three.

Any advice would be tremendously appreciated.

[Guertler]

Hello Carl250,
Welcome to the MADRIX forum.
.
For an exact issue analysis of this problem we need some more information. Can you please send us the MADRIX setup and logfile via email to info[at]madrix[dot]com?
.
To save the Setup go to "File > Save Setup as..." and enter a name.
To save the Logfile go in MADRIX to "Tools > Logfile", click the button "Save As..." and enter a name for the Logfile.
.
Thank you.

[Carl250]

Emails have been sent in accordance with your request. We look forward to your reply.

[Guertler]

Hello Carl250,
.
We answered your request via e-mail.
You can do some optimizations in your created MADRIX setup to save performance.

[00fractal]

i also have performance issues and havnt finished inputting my pixels yet.
id like to know how to tweak madrix to get the best performance.
i have a show on friday
thanks

[Guertler]

Hello 00fractal,
.
Please have a look to the following post:
http://www.madrix.com/en/home/forum/vie ... 13/t,1288/