lost USB license key

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de jas
Posts: 5
Joined: Wed Jul 06, 2016 3:13 am

lost USB license key

Post by de jas »

Hi
Just wondering what happens if I loose my USB dongle? I haven't and I'm not planning, but working in live clubs so much stuff "walks"
Other softwares allow me to back up and register so if my dongle walks, they can deactivate and I can order a new USB (for a fee!)
Would be good to know what I need to do to protect my madrix investment
cheers Jason
Guertler
Support
Support
Posts: 908
Joined: Tue Feb 04, 2014 10:47 am

Re: lost USB license key

Post by Guertler »

Hello de jas,
.
At the moment we have no possibility to lock and replace the MADRIX KEY if you lost it.
That means please keep everytime an eye on the MADRIX KEY that you don't lose it.
.
Can you please tell us which Software is working in the way you explained?
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