records=CRASH!

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miniell
Posts: 2
Joined: Fri Oct 20, 2017 5:26 pm

records=CRASH!

Post by miniell »

Hello everyone!
I'm trying to reduce the CPU job of my computer. The idea is to record some scenes that are actually full of layers and create a storage with only one layer (the video one).
The problem is that software crashes after 3 seconds of record!

Why? What I missed?

Thanks in advance !!
Guertler
Support
Support
Posts: 909
Joined: Tue Feb 04, 2014 10:47 am

Re: records=CRASH!

Post by Guertler »

Hello miniell,

To analyze the occured problem a bit more in the deep can you please send us the used MADRIX setup and logfile to info[at]madrix[dot]com.
To save the Setup go to "File > Save Setup as..." and enter a name.
In MADRIX, go to "Tools > Logfile", click the button "Save As..." and enter a name for the Logfile.
Please tell us also which Storage Place you want to record.
At the moment I think the problem occurs because the PC is out of memory but a more detailed answere we can give you after we checked the setup and logfile.
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