3D Tube Help

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DeizeL1
Posts: 1
Joined: Fri Mar 01, 2019 10:43 pm

3D Tube Help

Post by DeizeL1 »

I have Luna using 14 Universes. I am having connectivity issues. All of the tubes stay multicolor. I have set the ip, all universes on, and have set the 3D Matrix . When I send signale a few of them blink but stays multicolor . I’m trying to figure out what I’m doing wrong.
Fritzsche
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Joined: Mon Oct 05, 2009 5:26 pm
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Re: 3D Tube Help

Post by Fritzsche »

Hi!

I am sorry to hear about these issues.
Could you please answer a couple of questions:

– Which kind of fixtures are you using?
– Which controller are you using to send data to the MADRIX LUNA? Is it the MADRIX Software?
– Have you checked that all DMX addresses are correctly set in your controller/sender?
– Have you checked that all DMX addresses are correctly set for your DMX tubes? Often, tubes need to be set with a DMX address writer.

Thank you!
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