Found artnet node without valid IP address in the PollReply

This forum is assigned for bug reporting of Version 3.X. Please be as accurate as possible.

Moderator: MADRIX Team

Guertler
Support
Support
Posts: 909
Joined: Tue Feb 04, 2014 10:47 am

Re: Found artnet node without valid IP address in the PollRe

Post by Guertler »

Hello fred love,
.
The plugged MADRIX KEY is a KEY dvi. This KEY unlocks 307200 DVI pixels.
With this KEY you will not be able to send data via DMX or Art-Net.
.
You will find out which MADRIX KEY is plugged, please go in MADRIX to "Help > About".
.
If you want unlock MADRIX for DMX output you have to buy one of the following KEYs: KEY start, KEY basic, KEY professionl or KEY ultimate.
Here you will find an overview about the MADRIX License:
http://www.madrix.com/en/home/products/ ... rview.html
fred love
Posts: 8
Joined: Fri Sep 12, 2014 2:46 pm

Re: Found artnet node without valid IP address in the PollRe

Post by fred love »

oh Jesus !

I ordered MADRIX Basic !!!!! the retailer did a mistake then

thanks for your help....
Guertler
Support
Support
Posts: 909
Joined: Tue Feb 04, 2014 10:47 am

Re: Found artnet node without valid IP address in the PollRe

Post by Guertler »

Hello fred love,
.
Could you exchange the MADRIX KEY?
The exchange from MADRIX KEY dvi to MADRIX KEY basic is free of charge and also feasible without sending the KEY back.
Please contact your dealer.
We are looking forward to hearing from you!
Thank you.
Locked