MADRIX Forum

Hi jad,

Please check if there are one (or more) faders activated in the "DMX Fader Tool". If yes, deactivate all active faders.
You will find the "DMX Fader Tool" via "Tools" > "DMX Fader Tool....".

Does that solve the issue?

Hi KennyQ, 1) "How can I find and download the last version that is compatible with NEO?!" - Please send us the serial number of your MADRIX NEO to info[at]madrix[dot]com, you will find it on the backside of the device. We will send you the download link for the last MADRIX 3 version in re...

Hi Michael, I'm happy to announce, that with the release of MADRIX 5.4a it is now possible to set and retrieve the "Time Code Source" via HTTP Remote. Here you will find the new functions in the HTTP Remote documentation: http://help.madrix.com/m5/httpremote/HttpRemoteControl.html Here you...

Hi Nico, No sorry, MADRIX 2 KEYs only enable the data output for MADRIX 2. If you want to update from MADRIX 2 to MADRIX 5, a new metallic MADRIX KEY and a MADRIX 5 Software Update is required. You will get a special price if you purchase a MADRIX 5 software update, which is normally half the cost o...

Hi Kaleb, What is the audio source? To further analyze the issue please send us a MADRIX 5 logfile to info[at]madrix[dot]com. To save the logfile start MADRIX 5 and navigate to "Tools" > "Logfile...", click the button "Save As..." and enter a name for the logfile. Thank...

Hi Andy,

Thank you for your report.

I will hand it over to the software developers.

Thank you!

Hi Phedg1, Unfortunately I wasn't able to reproduce the issue. Which MADRIX version are you using? Being said we sometimes do the exact same thing: Using MADRIX 5 (with the webserver running) and also editing the index.html at the same time. I would also like to add that it is never a good idea to c...

Hi qniens,
Hi andyfengfeng,

The issue has been solved with the release of MADRIX 5.4.

Here you can download MADRIX 5.4:
https://www.madrix.com/download/MADRIX_Full_Install.exe

Hi mercury2768,

The issue has been solved with the release of MADRIX 5.4.

Here you download MADRIX 5.4:
https://www.madrix.com/download/MADRIX_Full_Install.exe

Hi Michael, This is a great idea to achieve the wanted bahavior, unfortunately there is no "easier" way to achieve it. With your post we noticed that we might need to expand the HTTP remote commands, allowing for example to change the used time code source. Thank you! Could you please furt...